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Customer Service and Satisfaction

We care about the jobs we do for our customers. Every job is taken seriously and performed as if it were done for us. We frequently receive compliments from our customers regarding the work we perform. He is a sampling from our customers.

Eloise C. Richfield, MN

"Good service. Neat worker. Bill stayed with the job until he felt the toilet was operating satisfactorily."

Nancy T. & Debra L. Minneapolis, MN

"Customer received emergency service under their contract. The customer called that day to say how pleased she was with the man who came out. He was courteous, knowledgeable, very conscientious, and extremely careful around the construction in her finished basement....

Dave K. Minneapolis, MN

I had occasion to use Drain King this week, and I am really pleased with my experience. The Customer Service Representation who booked the appointment was very effective and friendly, made an effort to assess the severity of my problem and book a time that was...

Paul M. Ham Lake, MN.

"I had two other plumbers tell me that replacing a lift pump would cost over $1,200. Drain King came for free, after hours, and then did the work for less than $300. This was 2 months ago, and the pump has been working fine since. Nice to know that this company is...

Linda W. Minneapolis, MN

"Excellent prompt service at a good price. I’m going to sign up to have them come out annually after seeing the roots they pulled out. They came to us highly recommended by a friend and I can see why. Great professional service!"

Jaime M. Minneapolis, MN

"These guys are awesome!!! I had a bit of an emergency with a root-bound sewer line. Brandon was there on time and he rocked it. Very nice guy, very reasonable price for an evening/after-hours call. Highly recommended!"

Ryan N. Minneapolis, MN

"Drain King did what a bigger named company could not! Brandon knows his stuff! I’ll be having them back in in a year for some preventative maintenance."

John T

"Their serviceman Ron came out to unplug our two bathroom sinks. It was a very difficult job on our old Orin Thompson rambler from the '60s. Ron was very patient and after many problem areas, he finally broke thru the clogs. Ron was very professional and cleaned up...